Privacy policy
NimoPets Privacy Policy
Last Updated: June 2026
This Privacy Policy describes how NimoPets ("Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from nimopets.com or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" mean you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site and update the "Last Updated" date accordingly.
How We Collect and Use Your Personal Information
To provide the Services, we collect personal information about you from a variety of sources as set out below. The information we collect varies depending on how you interact with us.
In addition to the specific uses set out below, we may use the information we collect to communicate with you, provide the Services, comply with applicable legal obligations, enforce our terms of service, and protect our rights and our users' rights.
What Personal Information We Collect
Information You Provide Directly
When you interact with NimoPets, you may provide us with:
Basic contact details, including your name, address, phone number, and email address. Order information, including your billing address, shipping address, payment confirmation, and phone number. Account information, including your username, password, and security questions. Shopping information, including items you view, add to your cart, or save to your wishlist. Customer support information, including any details you share when contacting us
Information Collected Automatically
We automatically collect certain usage data when you interact with our Site. This may include device information, browser type, IP address, network connection details, and how you navigate and use our Site. We collect this data using cookies and similar tracking technologies.
Information From Third Parties
We may receive information about you from third parties, including:
Shopify, which powers our store and collects certain technical and transactional data, payment processors who handle payment information to fulfill your orders Advertising and analytics partners who help us understand how our Site is used
How We Use Your Personal Information
Processing Orders. We use your information to process payments, fulfill orders, arrange shipping, and handle returns and exchanges.
Marketing and Advertising. We may use your information to send promotional emails, text messages, or postal mail, and to show you relevant advertisements on our Site and other platforms.
Security and Fraud Prevention. We use your information to detect and prevent fraudulent or malicious activity. Please keep your account credentials secure and contact us immediately if you believe your account has been compromised.
Customer Communication. We use your information to respond to your questions, provide support, and maintain our relationship with you.
Cookies
NimoPets uses cookies to power and improve our Site, remember your preferences, and run analytics. For more information about how Shopify uses cookies, visit shopify.com/legal/cookies.
You can choose to disable cookies through your browser settings. Please note that doing so may affect certain features and the overall functionality of our Site.
How We Share Your Personal Information
We may share your personal information with:
Service providers who support our operations, including payment processors, shipping partners, data analytics providers, and customer support teams. Business and marketing partners, including Shopify, to provide and improve our Services. Other parties when required by law, in connection with a business transaction, or to protect our rights and the rights of our users
We do not sell your personal information to third parties.
User Generated Content
If you post a product review or other content on our Site, that content will be publicly visible. We are not responsible for how others use information you choose to make public.
Third Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their policies before sharing any personal information.
Children's Privacy
NimoPets is not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with their information, don't hesitate to get in touch with us and we will delete it promptly.
Security and Data Retention
We take reasonable steps to protect your personal information, but no method of transmission or storage is completely secure. We retain your information for as long as necessary to provide our Services, comply with legal obligations, and resolve disputes.
Your Rights
Depending on your state of residence, you may have the right to:
Access the personal information we hold about you. Request the deletion of your personal information. Correct the inaccurate information we hold about you. Opt out of the sale or sharing of your personal information. Opt out of targeted advertising. Withdraw consent where we rely on consent to process your data
To exercise any of these rights, contact us at nimopets@zohomail.com. We will respond promptly and will not discriminate against you for making a request.
California Residents
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA). You may request to know what personal information we collect, request deletion, and opt out of any sale of your personal information. To make a request, contact us at care@nimopets.com
Contact Us
For any privacy-related questions or requests, reach out to us at:
NimoPets Email: nimopets@zohomail.com Website: nimopets.com
